Frequently Asked Questions
How can I place an order?
You can place an order directly through our website.
Simply browse our collection, select the chair you want, and proceed to checkout. You will receive an order confirmation email once your purchase is complete.
How long will it take for my order to be delivered?
We've detailed our delivery process for your convenience:
Order Cut-off Time: Orders placed before 05:00 PM (EST) are processed on the same day.
Handling Time: We aim to process your order within 1 business day.
Transit Time: Once shipped, your order typically arrives within 5-7 business days.
Where can I place an order from?
Our office chairs ship within the contiguous United States.
Unfortunately, we cannot ship to Hawaii, Alaska, Guam, Puerto Rico, Virgin Islands, P.O. boxes, APO, FPO, or DPO addresses due to shipping constraints.
Are there shipping fees?
No, shipping within the United States is free, and all orders are dispatched via FedEx.
Is a fast shipping option available?
Yes, fast shipping options are available.
Customers can choose expedited shipping at checkout for quicker delivery.
What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover, as well as payment wallets like Shop Pay, Apple Pay, Google Pay, Amazon Pay, Meta Pay, and more.
Are installment options available?
Yes, we offer flexible installment options through Shop Pay.
Do you offer warranties on your chairs?
Yes, we offer a 5-year warranty on all of our office chairs.