Privacy Policy

Effective Date: 02 Feb, 2023

Welcome to Elevate Chairs. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website elevatechairs.com. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

Personal Information:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information

    Non-Personal Information:

    • Browser type
    • Device information
    • IP address
    • Pages visited on our website
    • Date and time of visit

    2. How We Collect Information

    • Directly from You: When you make a purchase, create an account, subscribe to our newsletter, or contact us.
    • Automatically: Through cookies and similar technologies when you browse our website.
    • Third-Party Sources: Such as payment processors and marketing partners.

    3. How We Use Your Information

    • To Process Orders: Handle transactions, confirm orders, and deliver products.
    • Customer Service: Respond to inquiries, provide support, and address issues.
    • Marketing: Send promotional materials, newsletters, and updates (with your consent).
    • Improving Our Services: Analyze usage data to improve our website and services.
    • Legal Compliance: Comply with legal obligations and protect our rights.

      4. Sharing Your Information

      We do not sell your personal information. We may share your information with:

      • Service Providers: Third parties that perform services on our behalf (e.g., payment processing, shipping, marketing).
      • Legal Authorities: When required by law or to protect our rights and safety.
      • Business Transfers: In the event of a merger, acquisition, or sale of assets.

      5. Your Privacy Rights

      Access and Update:

      You can access and update your personal information by logging into your account or contacting us.

      Opt-Out:

      You can opt-out of marketing communications by following the unsubscribe link in our emails or contacting us directly.

      Do Not Track Signals:

      Our website does not currently respond to "Do Not Track" signals.

      California Residents:

      As a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). Please see our Do Not Sell My Personal Information page for more information.

        6. Cookies and Tracking Technologies

        We use cookies and similar tracking technologies to:

        • Enhance your browsing experience.
        • Analyze site traffic and usage patterns.
        • Deliver targeted advertising.

        You can manage your cookie preferences through your browser settings.

        7. Data Security

        We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

        8. Children's Privacy

        Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

        9. Changes to This Privacy Policy

        We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes have been made constitutes acceptance of the revised policy.

        10. Contact Us

        If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

        • Email: care@elevatechairs.com
        • Phone: +1 (361) 405-6375
        • Operating Hours: 9 AM to 6 PM EST, Monday to Sunday.

        Thank you for trusting Elevate Chairs with your personal information. We are committed to protecting your privacy and providing a secure online experience