Billing Terms and Conditions
Welcome to Elevate Chairs. These Billing Terms and Conditions outline the terms and conditions that govern your purchases from our website. By purchasing Elevate Chairs, you agree to these terms.
1. Payment Methods:
We accept major credit cards (Visa, MasterCard, American Express, Discover), and Apple Pay. All transactions are secure and encrypted to protect your information.
2. Billing Information:
You must provide accurate and complete billing information, including your name, address, phone number, and payment details. You authorize us to charge the specified amount to your payment method by providing payment information.
3. Pricing and Taxes:
All prices are listed in USD and are subject to change without notice.
Prices include applicable taxes, duties, or shipping fees.
4. Order Confirmation:
After placing an order, you will receive an order confirmation email. This email serves as your receipt and includes details about your purchase. If you do not receive an order confirmation email, please check your spam/junk folder or contact us at care@elevatechairs.com.
5. Payment Processing:
Payments are processed at the time of order placement.
If your payment method is declined or if there are issues with your payment, we will contact you to resolve the issue.
6. Subscription Services:
If you subscribe to any recurring services, you will be billed at regular intervals as specified during the subscription process. You may cancel your subscription at any time by contacting our customer support team. Cancellations will take effect at the end of the current billing cycle.
7. Refunds and Returns:
Please refer to our Return & Refund Policy for detailed information on how to return items and request refunds.
Customer Support: For general inquiries, order status updates, or product information, please reach out to our customer support team:
- Email: care@elevatechairs.com
- Phone: +1 (361) 405-6375
- Operating Hours: 9 AM to 6 PM EST, Monday to Sunday.