Privacy policy

Last Updated: July 4, 2025

Welcome to Elevate Chairs. Our commitment is to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, elevatechairs.com. By using our website, you agree to the terms of this policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: When you make a purchase, you provide us with personal and payment details, including your name, credit card number, billing address, and shipping address. While we do not store this information on our servers, we may share it with third-party service providers to process and fulfill your orders.

  • Non-Personal Information: For statistical purposes and system administration, we collect your IP address and browser type. This information is aggregated and does not identify you personally. You may disable cookies through your browser settings, but please be aware that doing so may affect your experience on our website.

  • Transaction Data: We collect information about the transactions you complete on our website and the fulfillment of your orders.

  • Usage Data: We collect information about your website visits and the resources you access.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Verify your identity as a user of our services.

  • Send you newsletters, product updates, and brand information.

  • Improve your online experience by understanding your interests, managing your account, and optimizing our website's display for your device.

  • Enhance the overall quality of your interactions with our website and services.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with the following third parties:

  • Service Providers: We may share data with third-party providers who perform services on our behalf, such as payment processing and shipping.

  • Legal Authorities: We may disclose your information if required by law or to protect our rights, property, or safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Privacy Rights

You have the following rights regarding your data:

  • Access and Correction: You can view and update your personal information by logging into your account or by contacting us directly.

  • Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in the email or by contacting us.

5. Data Security

Our commitment to data security is unwavering. We retain your information only for as long as necessary to fulfill the purposes for which it was collected. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or alteration.

6. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected a child’s data, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post any changes on this page and update the "Last Updated" date at the top. Your continued use of our website after any changes indicates your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: care@elevatechairs.com

  • Phone: +1 (361) 405-6375

  • Operating Hours: Monday–Sunday, 9 AM to 6 PM EST

  • Address: 13521 Santa Ana Ave, Fontana, CA 92337