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What massage and heating features does this chair offer?
It includes a 6‑point vibration massage system along with a built‑in heating function.
You can tailor the heat and massage intensity via the handheld remote for a personalized relaxation experience
How is the heat distributed in the chair?
The heating element is usually integrated into the upper back area of the chair, strategically positioned to deliver soothing warmth that helps alleviate tension and promote relaxation in the back muscles
Can I use the massage and heat functions independently?
Yes, the massage and heating features are separately controlled via the remote. You can use massage without heat, or vice versa.
Does the chair make noise when massaging?
Some light vibration noise is normal, but it’s designed to operate quietly enough for use in shared or home office spaces.
What massage modes are available?
The chair typically offers multiple vibration massage modes, such as pulse, wave, and constant. You can select different zones (upper back, lumbar, thighs) depending on your preference.
What materials and construction details should I know?
The chair features easy‑clean leather upholstery, thick high‑density foam cushioning, a sturdy metal frame, and a 5‑star base with silent, 360° caster wheels.
What happens if the chair suddenly stops working during use?
There’s an internal safety feature: if the motors overheat or bear excess weight, it shuts off automatically, and the remote may flash.
In that case, power it down using the switch behind the backrest, wait ~30 seconds, then restart. If the weight isn't exceeded and it persists, disconnect and contact us.
How is assembly and maintenance handled?
It arrives with detailed instructions and hardware; assembly is quick and straightforward according to the product listing.
For upkeep, gently wipe the leather surface with a soft, damp cloth and avoid strong chemicals.
How do I place an order, where do you ship, and what’s the warranty?
You can order via their website—turnaround: same‑day processing for orders before 6 PM EST, with delivery in 5–8 business days
– Ships within the continental U.S. Only (FedEx standard shipping is free; 3‑day expedited is $19.99)
– Payment options include major credit cards, Shop Pay, Apple Pay, Paypal, etc. Flexible financing via Shop Pay is available
– Comes with a 5‑year warranty on office chairs